Warranty Policy

Andre Anthony takes pride in the craftsmanship of its products and offers an 18-month warranty to ensure your confidence in every purchase.

• What the Warranty Covers:

  • Stitching issues

  • Leather defects

  • Outsole defects (excluding normal wear and tear)

  • Shoelace defects

• What the Warranty Does Not Cover:

  • Normal wear and tear

  • Misuse, extreme conditions, or intentional damage

  • Warranties apply only to our shoe collections (e.g., Musi, Tanjung Tinggi, Kapuas, etc.) and exclude sandals.

• How to Make a Claim:

  To initiate a warranty claim:

  • Contact us via WhatsApp at +62 811-823-780 (click here) or email us at info@andreanthony.co.id.

  • Share clear photos of the defect along with your warranty card (included in the shoe box).

  • We recommend WhatsApp for faster assistance.